1.40
Rated by 5 users
- Overview 26%
- Service 26%
- Pricing 26%
Reviews
What a poorly managed racing company. I was scheduled to do the Las Vegas Women’s Half long before the covid-19 ordeal and the course wasn’t even finalized. The course changed drastically weeks before the race. I could tell that, if this race would have went on as scheduled, it would have been a poorly planned cluster. Luckily for them...they didn’t have to follow through with their plans because the event had to be cancelled by default. They sent out a notification that participants could either defer to their new race date or complete a virtual half marathon, for which they would mail out your finisher’s packet. When I emailed them completion of my race, they asked me to pay shipping for my packet, since they’d incurred too many costs and I had purchased my race entry for a pittance. I understand that the costs for shipping these items was high, but this should NOT have been an option if they were not prepared to incur the costs OR it should have been clearly stated that the participant was responsible for them. In the end, I chose to simply defer, even though I did run my half marathon. I don’t have a lot of faith that the event will go smoothly, or even at all, on its new date. Judging by previous reviews and my own interaction with the company, I have little hope.
Canceled Tyler Half Marathon & 5K a week and a half out from the race and stated that refunds would be issued 3-4 weeks later. It is now 6 weeks later and still no refund and I've not gotten any responses to tweets or emails. After making a comment on their Facebook page regarding the status of refunds, I noticed that, instead of responding to me personally or providing a general update, they blocked me from commenting on any more posts. Nothing "premier" about this company.
Cancelled Tyler Half just a week and a half out. I didn't get an email about the cancelation - found out from a friend. Bummer.
Poorly executed Veterans Day 10K/5K in New Orleans.
Severe lack of communication until the week of the event including where to pick up packets and changed venue location last minute. Boring course layout that was 300m too long, cheap event t-shirt and finisher medals. Despite having a link to proxy waivers to pick up pakcets for other people, the link ever worked.
Packet pickup on site the day of was very slow due to lack of staff which led to delayed race start. No corral assignments.
Perhaps the worse part was the chip timing. Lots of people's timing was messed up (mine read 15 minutes slower than my actual time). Cannot use this event to help place for future events.
I'm only giving 2 stars because the event wasn't canceled.
The National Women’s Half Marathon Nashville 9/29/2019 run by Premier Event Management was the most poorly managed and dangerous race I have ever participated in. They had posted in advance of the race that there would be water & Gatorade every 2 miles and Gu at mile 6 AND even reiterated this same information in the announcements to the runners right before the race started. There was no water stop at mile 6 and no Gatorade or any other electrolyte product at all - and finally a Gu type product at mile 12 (practically useless at that point). Most of this race was in full sun with high humidity and the temperature rising swiftly from 70 to 90 during the scheduled race time. A lot of the later runners and volunteers were further subjected to the water that was being provided becoming hot due to being set out in the sun with no cover or ice. This was totally abhorrent and dangerous race management. It was well known for days in advance that the weather was going to be hot, humid and sunny during this race. If this company was not going to actually provide the water, electrolytes and nutrition as announced and promised they should have let the runners know in advance so they could plan accordingly to bring their own or not participate. They also did not provide provide adequate medical support services for this high temperature event. I would advise other runners to avoid participating in any future events by Premier Event Managment.
