3.80
Rated by 5 users
- Overview 55%
- Service 55%
- Pricing 55%
Reviews
Took my bike in for a ANNUAL PRO MTB SERVICE got it back and felt like nothing was done. The derailleur still did not shift right, brakes were still spongy and whole bike was squeaking, I am sure they did not check any of the bearings. Also just before I sent my bike there I had my friend go check out there bikes. he bought one and a mile in on first ride the peddle fell off and completely shredded the threads, there fix was to glue on a sleeve. They used to be have a good bike shop, but there quality has gone way down.
Nate and Will assisted me in the cycle mechanic area. They were extremely helpful and efficient.
Easily one of the best retail experience I have ever encountered.
The service was rendered on a bike purchased from another retail outlet.
It made no difference in their approach or service outcome.
Take your bike here. I will now frequent this outlet for my future purchases because of Nate and Will.
If the rest of the staff and products are even 50% as good as these two professionals it will be a bargain.
Our family greatly appreciates the folks at Sports Systems. Here are two examples why. #1 - The shoe department employees are patient and helpful. They work to understand your needs and help you find a solution. We have a family member with special needs who loves to walk. The shoe experts watched her gait, looked at her feet, listened to our preferences, and have helped us find the correct shoe every time we purchase a new pair for walking - about every 4 - 6 months. #2 - Even though I do not fit the stereotype appearance of an athlete, I got good advice and assistance when shopping for items to support a new athletic attempt. They will take you seriously whether you are seasoned at your sport or trying something new. We highly recommend Sports Systems.
I went looking for a new saddle for my road bike, and received excellent advice and service from team member, Will. He gave good recommendations, measured me for the best fit, and installed the saddle on my bike for me even. He went out of his way to clean the top of the seatpost too to insure a proper install. I appreciate this level of service very much. For local purchase of bike parts and accessories, I will be returning to Sport Systems for sure. Ask for Will with help with your bike!
I bought my skis here mid season last year and had a great experience. The salesman helped me a ton and got me exactly what I wanted. The service was quick getting she bindings on and everything. Since I bought them there, I get 4 free machine waxes a year and well as 20% off of other services on them. I took them in a week ago to get a wax and clean up the edges and when I picked them up today they looked worse than when I brought them in. The tops are all dirty and have some sort of sticky film on them and there are two large gouges in the edges that definitely weren’t there when I brought them in. To top it off, they tried to make me spend the whole amount before I had to remind them I bought my skis there. Then they gave me $3 off of a $40 service. Not sure what kind of math they are doing but that doesn’t add up to 20% off. I would rather pay someone to wax these in the future instead of getting a free wax at this place. Less than impressed.
