4.60
Rated by 5 users
- Overview 97%
- Service 97%
- Pricing 97%
Reviews
Wonderful place! Clean, nice rooms, comfortable. Well worth a few dollars more than the chain hotels.
Great place to stay. The classy and upscale atmosphere truly upholds the standards that guests have when visiting such a fine institution.
I stayed 4 nights here for a conference. No complaints whatsoever! Loved using the complimentary shuttle to get around!
Staff was very friendly. Room was spotless and bed was comfortable. They took great care in COVID rules. Would definitely stay again.
The setting for the Inn is beautiful. My husband and I were guest from June 11-14 and love the location but the service was unexpectedly lacking. And I am taking in to consideration all the changes due to Covid 19. There is NO room service unless you request it. Which I did after the first day, because I was not told when we checked in that you had to request room service the night before. Long story, short the second day No room service. On the third day we got minimal service. No new soaps, no straightening the bed when the trash was emptied no new bag in the garbage can, no new paper cups. I will say the young man at the front desk did bring us new towels on the second day. When we checked out I told the young lady at the front how we were disappointed in the service since we had never experienced this before while staying there. She just nodded and said she was sorry. I am sure the manager was there with her and he looked up from the computer and continued with his work. Maybe if we had experienced this in the past while staying there it could have been expected of course if this had been a prior experience we would not have gone back. Very different, everyone just going through the motions and really just do not care. This is not what you think of when you think of Virginia Tech. I do not like to be negative but you pay good money to enjoy a beautiful place when you are on vacation.
